Bilingual Content Specialist

Novus Health / Novus Santé

Who We Are:

Novus Health provides health navigation and wellness solutions to more than 5 million Canadians through our valued clients – top Canadian insurers and employers. Combining our technology platform and team of health care experts, we deliver customized solutions for our clients to empower their members in improving their health – from finding a doctor to learning how to manage high cholesterol. We help people find the answers they need to become healthy. Our environment is fun, focused and fosters an ability to experiment with finding solutions that help our clients. Further, we offer a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous wellness bursary, tuition reimbursement, and a business casual environment. Novus is an equal opportunity employer and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Who You Are:

Novus Health is seeking a knowledgeable and creative Bilingual Content Specialist who thrives in a team environment and wants to put their English and French digital content production and publishing skills to work. Ideal candidates will have a background in metadata-rich online content publishing in any format, including experience with the use of a content management system and HTML. They will also be able to develop and oversee the content production calendar based on identified priorities developed through market analysis, as well as review and execute ad hoc requests. The ideal candidate will also be able to read, review and draft copy in Canadian English and French, and have a solid awareness of the health and wellness landscape in Canada.

The Role:

The Bilingual Content Specialist will oversee the creation, maintenance, and continuous improvement of our consumer-facing informational content that appears on our private member health navigation websites. The Bilingual Content Specialist will be expected to work well with other clinical, technical and business staff, as well as our clients, to execute our initiatives.

Responsibilities:

  • Overseeing content creation activities for our suite of digital products, including production, translation and update implementations
  • Working closely with the sales and product teams to devise a web content strategy that aligns with the company's wider goals
  • Creation of a content calendar to ensure regular content updates and enhancements throughout the year
  • Keeping up to date with industry best practices and monitoring content activities of competitor websites
  • Drafting compelling web copy in English and French to draw end-users to the core content offering available on our wellness platform
  • Reviewing content implementations for quality assurance
  • Tracking content licensing agreements to ensure company compliance
  • Researching industry content sources in order to recommend potential licensing opportunities

Required Attributes:

  • Experience in digital publishing using HTML
  • Intermediate use of Microsoft Excel
  • Experience with one or more common content management platforms
  • Highly articulate with an excellent command of written English and French
  • A creative mind with an ability to conceive interesting ideas for new content in the health, wellness and lifestyle sphere

Assets

  • Expert use of Microsoft Excel
  • Experience in publishing health-related content
  • Experience with the administration of relational databases
  • Experience working with a development team using the agile delivery model (experience with Jira/Atlassian tools and/or Trello an asset)

Tags: html, Content, Health, French, Strategy

How to apply:

Please send your resume to hr@novushealth.com.